Quitting Time: 5 Best Reasons to Quit Your Job

We know what you’re thinking, but platitudes like “Winners never quit and quitters never win.” (Vince Lombardi) do not apply in abusive and dysfunctional work situations or relationships. When you’ve done your best, and that’s not enough, it’s time to move on. We consider these the 5 best reasons to quit your job, although you may want to use more …

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Five Ineffective Strategies Nail Technicians Need to Abandon Today

So many variables affect your success in the salon. Even when things seem to be working, there’s room for improvement. If you find yourself doing any of the following, we recommend that you stop. These are the 5 most ineffective strategies you need to abandon today. 1. Seeking business advice from other nail professionals. Not all advice is good, and …

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Communication Boundaries: Defend Your Off-time from Demanding Clients

“I get phone calls, text messages and emails from clients at the most inconvenient times, like the middle of the night. What are clients thinking?” Before “The Age of Constant Contact,” when we left our work for the day, we clocked out entirely. Now employers, clients and friends have the unreasonable expectation that we should be available 24/7. Our lives …

Communication Boundaries

Prior to the invention of cell phones, etiquette prohibited calling prior to 9am or after 6pm. Now, it’s considered rude not to be available at all times. At what point did intrusions become acceptable and boundaries become rudeness?

1.5 Pregnant Pause: Handling the Bump(s) in Your Career

On your way up the career ladder, life can get in the way, and for many nail professionals, one of the biggest obstacles may be juggling a pregnancy with work.  Even if you had an ideal pregnancy with no morning sickness or other complications, this would be a challenge. Moreover, pregnancies can be unpredictable, and it’s difficult to be the …

Pregnant Pause: Handling the Bump(s) in Your Career

On your way up the career ladder, life can get in the way, and for many nail professionals, one of the biggest obstacles may be juggling a pregnancy with work.  Even if you had an ideal pregnancy with no morning sickness or other complications, this would be a challenge. Moreover, pregnancies can be unpredictable, and it’s difficult to be the …

1.4 Consistently Spectacular: Make Every Time Like the First Time

Your first appointment with a new client is like a first date, and a blind one at that. It’s understandable that you’d want to make a good first impression, but for your sake, please don’t try so hard. Whether it’s free nail art, a longer massage or extras that belong in a higher-priced service, these unwarranted perks may be your …

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Consistently Spectacular: Make Every Time Like the First Time

Your first appointment with a new client is like a first date, and a blind one at that. It’s understandable that you’d want to make a good first impression, but for your sake, please don’t try so hard. Whether it’s free nail art, a longer massage or extras that belong in a higher-priced service, these unwarranted perks may be your …

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Not Today, Satan: How to Politely Refuse a Service

Access to our salon businesses and services is not a consumer right; we salon owners and service providers can choose our clients and should exercise our right to refuse service judiciously. As much as we try to accommodate client requests, there are many circumstances in which we might refuse service in the best interests of our businesses, like when a …

[1.3] Not Today, Satan: How to Politely Refuse a Service

Access to our salon businesses and services is not a consumer right; we salon owners and service providers can choose our clients and should exercise our right to refuse service judiciously. As much as we try to accommodate client requests, there are many circumstances in which we might refuse service in the best interests of our businesses. Listen to learn …